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  Oceanic Bank Limited
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Contact Us OceaniCares
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OceaniCares
 
OceaniCares is Oceanic Bank’s dedicated Customer Care Centre.

Contact Details

Telephone Lines: 01 – 270 5000; 01 – 904 5000
Fax Line: 01 – 280 6049
Email: OceaniCares@oceanicbank.com
Hours: 8am to 6pm, Monday to Friday

In addition to providing information on the Bank's products and services (via electronic mail and SMS only), OceaniCares takes care of the following:

Customer Service
Customer Service

• Account freezing notification(email)

• Card expiry notification

• Account opening confirmations(email)

• Failed Account Authetication Alert

• Notification for Cheque book collection

• Request for outstanding documentation(email)

• ATM/Branch Network Information

• Dormant Account activation initiation

Your Requests
Requests

• Account status

• Online Enquiry

• Funds in clearing

• Card Hot-listing

• Cheque book request

• Fraud complaints

• Post-No-Debit

• Stop cheque

• Cancel Payment Order

• Internet Banking

• Account statements

• Master Card Activation

• General Enquiries

Your Queries
Medical Bill

• Account Opening Process

• ATM Card status enquiry

• Fees, Charges and Interest Rates

• Loan product features

• Bank's product features

• General complaints

• Internet Banking Support

• General E-Business queries

 
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